Overview
1. Introduction & Commitment
At Purity Hats, accessible through our online atelier and boutique platform, your personal privacy is treated with the same meticulous care and precision we devote to handmade headwear. This Privacy Policy details our protocols regarding the collection, handling, safeguarding, and disclosure of personal data when you explore our hat collections, commission custom headwear, purchase millinery accessories, or interact with our support specialists.
By utilizing our website and store services, you acknowledge the terms established in this statement. We operate in full compliance with Canadian privacy legislation (including PIPEDA) and international privacy frameworks.
Transparency
2. Information We Collect
We collect minimal necessary personal and technical data to ensure seamless order fulfillment and customized customer assistance:
Order & Contact Details
Full name, billing and delivery address, phone number, and email address supplied during checkout or inquiry.
Custom Fitting Data
Head circumference, crown height specifications, and bespoke brim preferences provided for tailored millinery craft.
Payment Information
Encrypted transaction tokens processed via PCI-DSS certified payment gateways. We never store raw card numbers.
Device & Usage Logs
IP address, browser type, operating system, page views, and referring links recorded automatically to maintain site stability.
Purpose
3. How We Use Collected Data
We process your information solely for legitimate retail and operational purposes:
- Fabricating, shaping, and packaging your bespoke and standard headwear orders.
- Coordinating courier shipments, dispatch updates, and tracking notifications.
- Responding to customer service requests, care inquiries, and sizing consultations.
- Preventing fraudulent purchase attempts and verifying transactions.
- Improving catalog navigation, visual showcase displays, and shopping convenience.
Analytics
4. Cookies & Tracking Technologies
Our store utilizes standard browser cookies to preserve shopping cart contents across sessions, retain your currency choices, and aggregate anonymous analytics. You may configure your browser preferences to reject or alert you of incoming cookies; however, certain shopping cart functionalities may become unavailable.
Disclosures
5. Third-Party Sharing & Logistics
Purity Hats never sells, rents, or monetizes personal consumer data. Data is shared exclusively with verified service partners essential for executing retail operations:
- Courier & logistics operators (Canada Post, FedEx, DHL) for secure parcel transit and delivery confirmation.
- Encrypted payment gateways ensuring encrypted credit card authorization.
- Cloud hosting infrastructure providers guaranteeing secure data availability and operational uptime.
Protection
6. Data Security & Retention
We enforce robust technical, administrative, and physical safeguards. All communication is encrypted via TLS/SSL certificates, while order logs are isolated in hardened server environments. Personal details are preserved only for the duration required to complete orders, settle warranties, and meet statutory tax regulations.
Legal Protections
7. Your Legal Rights
Depending on your jurisdiction, you possess clear rights concerning your information:
Access & Review
Request a copy of personal information we maintain about you.
Rectification
Update or correct outdated delivery records or contact data.
Erasure
Request removal of your records where legally permissible.
Inquiry
8. Contact Our Privacy Office
If you have inquiries, access requests, or suggestions regarding this Privacy Policy, please communicate directly with our privacy officer through any of the following channels:
Email Inquiries
hello@purityhats.com
Physical Workshop
790, Avenue Lexington, Westmount, H3Y 1L1, Canada
